Cancellation Policy

1. Cancellation Policy Overview

At Circuito, we understand that plans can change. This policy explains how to request an order cancellation and what happens after your request is reviewed.

2. Cancellation Before Dispatch

You may request cancellation before your order is dispatched. Please contact us as soon as possible.

A request is not confirmed until our support team verifies the order status and sends you a confirmation.

3. How to Request a Cancellation

Contact our support team with your order number, registered email address and the items you wish to cancel.

Our team will check the order status and explain the next steps.

4. Orders Already Dispatched

Once an order has been dispatched, cancellation may no longer be possible. Please contact support to discuss the available options under our Refund Policy.

5. Partial Order Cancellation

If you wish to cancel only part of an order, tell us which items should be cancelled. Availability depends on the processing and dispatch status of each item.

6. Special or Custom Orders

Cancellation options for customised, special-order or made-to-order products may differ. Please check the product-specific terms and contact support before placing your order.

7. Cancellation by Circuito

In some situations, we may be unable to fulfil an order, for example due to stock unavailability, payment issues or a delivery restriction. We will notify you and explain any applicable refund.

8. Refunds After Cancellation

For approved cancellations of prepaid orders, eligible refunds will be processed according to our Refund Policy.

The time taken to receive the amount depends on your payment provider.

9. Cancellation Confirmation

Please retain the cancellation confirmation sent by our team. If you have not received confirmation, contact support before assuming that your order has been cancelled.

10. Contact Us

For assistance with a cancellation, contact Circuito customer support and include your order number.

Email: [osrisemiconductor@gmail.com]