Delivery Policy

1. Delivery Policy Overview

This policy explains what to expect when your Circuito order reaches your delivery address and how to get help with delivery issues. For dispatch information and shipping estimates, please read our Shipping Policy.

2. Delivery Address and Contact Details

Provide a complete address, correct PIN code and reachable phone number when placing your order. If you notice an error, contact support promptly. Address changes after dispatch depend on the courier and may not be possible.

3. Estimated Delivery Dates

Delivery dates are estimates unless a specific guaranteed service is stated. The latest available information may appear in your tracking updates. Delivery can be affected by location, courier operations and unforeseen delays.

4. Receiving Your Order

Please ensure that you or an authorised recipient is available at the delivery address. Follow the courier’s instructions for any delivery confirmation, signature or OTP requested for your parcel.

5. Delivery Attempts and Missed Deliveries

If a delivery attempt is unsuccessful, check the tracking updates and contact the courier or our support team. Reattempts, collection options and holding periods depend on the courier’s procedures.

6. Parcels Sent Back to Circuito

A parcel may be sent back after unsuccessful attempts, an incomplete address or other delivery issues. Contact support to discuss the available next steps. Any reshipment arrangements or applicable charges will be explained before confirmation.

7. Checking Your Package

When your order arrives, inspect the outer packaging for visible damage or tampering. If something is wrong, document the condition and contact support promptly. Keep the packaging and relevant photographs to help us investigate.

8. Tracking Shows Delivered but Parcel Is Missing

Check with household members, reception or any authorised recipient first. If you still cannot locate the parcel, contact us with your order number and tracking details so we can investigate with the courier.

9. Missing or Incorrect Items

If an item is missing or does not match your order, contact support with your order number, a description of the issue and relevant photographs. Our team will review the details and explain the available resolution.

10. Orders Delivered in Multiple Packages

Some orders may arrive in separate packages. Check your dispatch messages and tracking information for each shipment before reporting an item as missing.

11. Delivery Support

If tracking has not updated or your delivery is delayed, contact our support team. We will review the shipment status and help you understand the next steps.

12. Contact Us

For help with a delivery, contact Circuito support and include your order number and tracking details.

Email: [osrisemiconductor@gmail.com]